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Quality
We Take Quality Seriously
We have measured our Net Promoter Score since 2017. This is a recognised metric across many industries. The score can range from -100 to + 100. Anything above 70 is often referred to as world class. Average scores for health services are generally in the 50's
Our Scores
Current
Net Promoter Score (- 100 to + 100) 89
Patient Satisfaction (0 - 24) 22
Quality (0 - 5) 4
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